Terms of Service

Last updated: 30 September 2026

1. About these terms

These terms are an agreement between Perceptive Consultants, a sole proprietorship based in Hyderabad, Telangana, India ("we", "us"), and the apartment association that subscribes to Nestie (the "Association"). They also apply to every person the Association adds to Nestie, such as owners, coordinators, administrators and watchmen ("Members"). By using Nestie, you agree to these terms and to our Privacy Policy.

2. The service

Nestie is a web app, used in a phone or computer browser. It helps an Association record monthly dues, payments and receipts, expenses and salaries, prepare statements, track issues and tasks, hold votes, send notices, and answer questions through Nestie, the AI Secretary. We may improve or change features over time. If a change removes something your Association relies on, we will tell you in advance.

3. Free first month, plans and fees

• A new Association gets its first month free, with every feature included and no payment details needed.
• After that, the Association pays the subscription fee we agree in writing (for example, by quotation, invoice or WhatsApp confirmation). The fee depends on the size of the apartment.
• Invoices are payable within 15 days. Goods and Services Tax (GST) is added where it applies.
• If an invoice stays unpaid for more than 30 days after a reminder, we may pause the service until it is paid. Your records are not deleted while the service is paused.
• If we change the fee, we will give at least 30 days' notice. The change applies from the next billing period.
• Referral offer: when an Association you refer signs up, your Association gets one month free.

4. Nestie does not handle money

Nestie is a record-keeping tool. It does not collect, hold, transfer or refund money, and it is not a bank, payment gateway or wallet. UPI payments made through a Nestie QR code go directly to the UPI ID that the Association sets. Cash is handled by the Association's own people. We are not responsible for money paid to the wrong account, for cash handling, or for disputes between Members about payments. Nestie helps by keeping a clear, time-stamped record of each of these.

5. The Association's responsibilities

• Add only people who belong to the apartment, and remove people who leave.
• Make sure what is recorded is accurate, including dues, water amounts, payments and expenses, and that it has the right to record it.
• Tell Members how their data is used, as the Association is responsible for its residents' data (see our Privacy Policy).
• Keep its own copies of important records by downloading statements (PDF or CSV).
• Follow its own bye-laws and applicable law. Nestie's votes and statements support the Association's decisions but do not replace legal or accounting advice.

6. Members' responsibilities

• Keep your password and sign-in codes private, and tell your coordinator if you think someone else used your account.
• Record only true information, and do not upload anything unlawful, abusive or that you have no right to share.
• Do not try to see other flats' or other apartments' private data, break the app's security, or overload it.

We may suspend an account that breaks these rules, and we will tell the Association when we do.

7. Nestie, the AI Secretary

The AI Secretary answers questions from the records you are allowed to see and shows where each answer comes from. It is read-only: it cannot create, change, pay, approve or delete anything. AI answers can be incomplete or wrong, so check important figures in the linked records or statements before relying on them.

8. Your data

The Association owns its records. We use them only to provide Nestie, as described in our Privacy Policy. Confirmed payments, votes and approved statements cannot be edited or deleted without a recorded reason. This protects everyone's trust in the accounts.

9. Availability and support

We work to keep Nestie available and backed up, but we cannot promise it will never be interrupted. Maintenance, internet problems or problems with our service providers can cause downtime. Support is available by WhatsApp on +91 91210 09941 or by email at [email protected], on working days.

10. Ending the service

• The Association can stop at any time by telling us in writing. The subscription runs to the end of the period already paid for, and fees already paid are not refunded.
• We can end the service with 30 days' written notice, or sooner if these terms are seriously broken.
• When the service ends, we give the Association an export of its records (PDF and CSV). We delete the data within 90 days, except what the law requires us to keep.

11. Our name and software

Nestie, its logo, the Nestie bird and the software belong to Perceptive Consultants. Your subscription lets your Association and its Members use Nestie. It does not transfer ownership, and you may not copy, resell or reverse-engineer the app.

12. Limits of our responsibility

Nestie is provided "as is". To the extent the law allows:

• We are not liable for indirect losses, such as lost profits, or for losses caused by incorrect information entered by the Association or its Members, by Members' decisions, or by events outside our reasonable control.
• Our total liability for any claim relating to Nestie is limited to the fees the Association paid us in the 12 months before the claim.

Nothing in these terms limits liability that cannot be limited under Indian law.

13. Governing law and disputes

These terms are governed by the laws of India. We will first try to resolve any dispute by talking it through. If that does not work, the courts at Hyderabad, Telangana will have exclusive jurisdiction.

14. Changes to these terms

We may update these terms. We will change the date at the top and, for important changes, tell Associations at least 30 days before they apply. If the Association keeps using Nestie after that, the new terms apply.

15. Contact